I learned a lesson about leadership yesterday.
We had three guys visit us from one of our main clients, Vivint. One was the regional manager and our primary contact, Phil, and the other two were introduced to us as a Sr. VP and a Senior Regional- so we knew they were a pretty big deal.
They had planned to come up for the day from Utah and check out our operations, so I asked if they could run a short meeting for the team. They showed up with donuts for everyone and I was surprised by how relatable the guys were. The meetings they ran for the team didn’t sound like it was coming from esteemed executives that are decades away from working account executive or sales positions. They sounded like advice and stories from leaders who are in-touch with every aspect of the business that they run- who genuinely value every individual who works with the Client they represent.
After meetings, we sat down with the Vivint team and talked shop for a good two hours. They emphasized over and over again that they were so impressed with what we were doing- that they want us to help them implement similar practices and they want to help us grow our own business in the process.
It didn’t feel like a business conversation. We talked and brainstormed and got excited and then talked and gameplanned some more. As the one introduced to me as the VP, Bowdy, got up to leave because his Uber has arrived, we all shook hands and hugged and agreed to meet again soon.
Once he was out of the room, someone (I don’t even remember who) asked me if I knew what Bowdy’s net worth is. I knew he was really successful and high up in Vivint, so I estimated (shooting high) 5 million. They laughed a lot and Phil responded cooly- “No- $50. And You would never guess it, huh?”
$50 MILLION? I am surrounded by successful people often and very rarely attribute their level of success directly to their net worth. But $50 million? That’s a different level. That’s double the network of Colin Caepernick and Emma Stone. It’s more that Joel Osteen and Judge Judy. It’s equal to Hugh Hefner’s net worth when he died.
$50 million and this person just took the day to fly and visit OUR office. This person just played a silly game called Pyramid game with out team. This person just sat and listened and asked questions and gave praise and made suggestions and got excited with us as if there is no difference in our levels success at all.
When I first started in this industry, I was always told that it should be my mission to “wow” the client. I never imagined that we’d end up working with a client that was equally impressed on “wowing” us.
Imagine if we all treated each other like that- like we were grateful for the value each person added and genuinely interested in helping them add more. I talk a lot about how my definition of success is “to become the very best version of myself and then to help as many other people as possible become the best versions of themselves”. Yesterday, I met a team that embodies that. THAT is leadership.
